{"templateId":"markdown","sharedDataIds":{"sidebar":"sidebar-products/directdebit/sidebars.yaml"},"props":{"metadata":{"markdoc":{"tagList":[]},"type":"markdown"},"seo":{"title":"Getting Started - Monato Direct Debit Platform","siteUrl":"https://docs.monato.com","llmstxt":{"hide":false,"sections":[{"title":"Table of contents","includeFiles":["**/*"],"excludeFiles":[]}],"excludeFiles":[]}},"dynamicMarkdocComponents":[],"compilationErrors":[],"ast":{"$$mdtype":"Tag","name":"article","attributes":{},"children":[{"$$mdtype":"Tag","name":"Heading","attributes":{"level":1,"id":"getting-started","__idx":0},"children":["Getting Started"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["This guide helps you get up and running with the Monato Direct Debit Platform. Before integrating, take a moment to identify which integration path fits your use case — the setup steps differ depending on how you plan to submit charges."]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"choose-your-integration-path","__idx":1},"children":["Choose Your Integration Path"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":[{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["REST API"]}," — the right choice if you're building a programmatic integration, need real-time charge creation, or want to manage customers and instruments from your own systems. Requires API key authentication."]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":[{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["SFTP / Bulk Collections"]}," — the right choice if you process large volumes of charges on a scheduled basis and prefer file-based workflows. Requires SFTP credentials."]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":[{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Portal"]}," — available to all merchants from day one. Use it for manual operations, reporting, file uploads, and to configure webhooks and generate API keys. No additional setup required beyond account creation."]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Most merchants use the Portal alongside one or both of the programmatic paths."]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"setup-steps-by-path","__idx":2},"children":["Setup Steps by Path"]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":3,"id":"api-integration","__idx":3},"children":["API Integration"]},{"$$mdtype":"Tag","name":"ol","attributes":{},"children":[{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Log in to the ",{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"https://directdebit.monato.com"},"children":["Monato Portal"]}," and generate a ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["sandbox API key"]}," under Settings → API Keys."]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Review the ",{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"/products/directdebit/content/getting-started/authentication"},"children":["Authentication"]}," guide to understand how to pass keys in requests."]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Use the ",{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"/products/directdebit/content/getting-started/environments"},"children":["sandbox environment"]}," to build and test your integration."]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":["When ready for production, generate a ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["production API key"]}," from the same Settings page."]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Point your integration at the production base URL and go live."]}]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["→ ",{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"/products/directdebit/content/guides/api"},"children":["Start with the API Guides"]}]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":3,"id":"sftp--bulk-collections","__idx":4},"children":["SFTP / Bulk Collections"]},{"$$mdtype":"Tag","name":"ol","attributes":{},"children":[{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Contact the Monato team to receive your ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["SFTP credentials"]}," — these are provisioned at contract signing."]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Review the ",{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"/products/directdebit/content/reference/batch-file-spec"},"children":["Batch Files Column Specification"]}," to prepare your charge request files."]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Follow the ",{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"/products/directdebit/content/guides/sftp/onboarding"},"children":["SFTP Onboarding guide"]}," to upload your first test file."]}]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["→ ",{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"/products/directdebit/content/guides/sftp"},"children":["Start with the SFTP Guide"]}]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":3,"id":"portal-only","__idx":5},"children":["Portal Only"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["No setup is required beyond your Monato account. Log in to the Portal to start viewing charges, uploading batch files, and generating reports."]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["→ ",{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"/products/directdebit/content/guides/portal"},"children":["Portal Guide"]}]}]},"headings":[{"value":"Getting Started","id":"getting-started","depth":1},{"value":"Choose Your Integration Path","id":"choose-your-integration-path","depth":2},{"value":"Setup Steps by Path","id":"setup-steps-by-path","depth":2},{"value":"API Integration","id":"api-integration","depth":3},{"value":"SFTP / Bulk Collections","id":"sftp--bulk-collections","depth":3},{"value":"Portal Only","id":"portal-only","depth":3}],"frontmatter":{"seo":{"title":"Getting Started - Monato Direct Debit Platform"}},"lastModified":"2026-06-23T21:56:40.000Z","pagePropGetterError":{"message":"","name":""}},"slug":"/products/directdebit/content/getting-started","userData":{"isAuthenticated":false,"teams":["anonymous"]},"isPublic":true}