# Reports

The Reports section of the Portal lets you generate and download charge status reports for any date range. Reports are useful for reconciliation, finance operations, and auditing charge outcomes.

## Generating a Report

1. Navigate to **Reports** from the main menu.
2. Select the **report type** and set the **date range**.
3. Click **Generate Report**.
4. Once generated, download the report as a CSV file.


## Report Types

### Charge Status Report

A summary of charges grouped by status (`confirmed`, `declined`, `canceled`, `chargeback`) for the selected date range. Use this to track collection performance and identify patterns in declines.

### Chargeback Report

A list of all chargebacks processed within the selected date range, including the original charge details and the chargeback date. Use this for reconciliation and to track chargeback exposure.

## Using Reports for Reconciliation

To reconcile a settlement period:

1. Generate a **Charge Status Report** for the settlement period.
2. Filter for `confirmed` charges to identify collected amounts.
3. Cross-reference against any `chargeback` entries for the same period to calculate net collected funds.
4. Compare totals against your internal ledger or bank statement.


For chargeback handling and the impact on your balance, see [Chargebacks](/products/directdebit/content/chargebacks).