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Cash · Guides

Limits and expiration

Amount limits, the daily user limit, document formats and expiration windows.

Amount limits

Amounts are in MXN. The maximum amount varies by physical location. The API accepts these ranges:

Operation Minimum Maximum
Cash-in 10 6000
Cash-out 50 3000

The minimum and maximum may vary by physical location. Open references have no amount at creation.

Daily user limit

  • Each user can make up to 5 operations per day.
  • Limits reset at midnight, Mexico City time.

Document validation

document_type, document_id and phone are optional. When you send them, they must follow these formats:

Field Format Example
INE 13 digits 1234567890123
CURP 18 characters ABCD123456HMNMNL01
RFC 10 to 13 characters ABCD123456ABC
Phone Exactly 10 digits 5512345678

An invalid document returns error code 61. See error codes.

Expiration

Operation Expires
Cash-in 3 days after creation
Open reference On the custom date you set during creation
Cash-out 60 minutes after creation by default. You can configure it to last longer.
  • Expired operations cannot be completed.
  • Expiration is handled automatically by background jobs.
  • Watch the expire_at timestamp in responses.
  • When a closed-reference operation expires, you receive a webhook.expired.success event. See Webhook events.